Pros
you get to create your own schedule using their online system so it comes in very handy because you're given a set part time schedule of 15 hours but can pick up shifts in any department. often times i was able to get 25 hours a week. it's great if you're a student also because you can advertise your shifts online and people pick them up fast. you can swap as well. there's a lot of leeway in that. management doesn't hound you as much so long as you do the minimum.
Cons
opening up credit cards. they really push for this and sometimes managers would hover over you especially if you're new. they want to make sure you're advertising the macy's credit card to every customer. they want you to make your sales goals consistently which is hard in some departments because of how empty and deserted some stores are. it doesn't matter how hard you tend to customers, how you engage, or how well you straighten and tidy up your department. if you're not meeting your sales goal and/or opening up enough cards they come down on you. training is ridiculous. you train on computers in the back when you first start but once you get out on the floor it's so different. and there are so many options and ways to do things. my coworkers helped me out so much when i first started, they were the ones who trained me so thank you to them. coupons and promotions hardly ever worked so customers would get upset at all the exclusions. and who can blame them. management didn't guide or support. they just walked around for no reason doing nothing.
