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Madcap Software

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Great Product and Fun People - Sales Account Manager Madcap Software Employee Review

5.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great people to work with in all departments - Tech Support and Dev are very responsive and support Sales - Fun Sales environment with plenty of "real" leads, minimal cold calls - Great Product line, been in sales for 10+ years, Flare is the best product I have sold compared to the competition - Non-saturated market, Tech Writing space has plenty of competitive takeaway and Word users still out there - Huge fan base, Customers love MadCap & Flare, easy to get positive customer references. Flare is "The Beatles" of tech writing software. - C-level & Management have been here since the beginning and really care about the future of the Company and Products -Multiple releases a year, always improving the products - La Jolla, CA is a beautiful place to work - Quotas are challenging but reachable - Pay is fair and if hitting Quota very fair -Great annual Conference - MadWorld

Cons

-No remote working opportunities -No 401k match -Traffic can be brutal, all year long -Tech Writing is a niche market, can be difficult to get approvals to purchase at times

Explore other reviews about Madcap Software

5.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The people make this company awesome! They truly care about their customers as well as their employees Sales, tech support, customer success, all have cool people without egos and work to help each other Work from home and flexible time off!!

Cons

The healthcare options could be a bit better for those with families Sometimes it feels as if some in mgmt. try to push forward with ideas before fully thinking them out.

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper level actually respects and listens to opinions regardless of your level. You have a seat at the table Smaller company and teams leads to lots of exposure and compelling work Excellent work/life balance

Cons

Unclear division between responsibilities Lots of competing priorities

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