Does Madcap Software pay their employees well?

According to anonymously submitted Glassdoor reviews, Madcap Software employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Madcap Software. This rating has been stable over the past 12 months.

How satisfied are employees working at Madcap Software?

65% of Madcap Software employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madcap Software 4.2 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Madcap Software?

Sales (5) , Software Engineer (5) , Sales Account Manager (3) , Technical Support Analyst (2) , Technical Support Engineer (2)

What are the pros of working at Madcap Software according to real employee reviews?

"Great people to work with in all departments" ((in 12 reviews)); "Excellent work/life balance" ((in 3 reviews)); "Location, good people outside of management, pay is OK, most employees are friendly and have good attitude even though the work environment isn't the best." ((in 3 reviews)); "The benefits are decent." ((in 3 reviews))

What are the cons of working at Madcap Software according to real employee reviews?

"No 401k match" ((in 3 reviews))

What are the top reviewed Madcap Software locations?

San Diego , La Jolla , Florida City

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Madcap Software

Madcap Software reviews

Madcap is great company - Technical Support Analyst Madcap Software Employee Review

5.0

Sep 18, 2019

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Madcap is great company that has a good culture of inclusivity and collaboration. You are encouraged to interact with other departments and there are great team bonding events that help to make the office feel more like home. Working in the Technical Support department helped me to quickly jump into the other persons shoes and gauge the scope of their wants and needs, which is a great skill to develop for future projects and prospects. The company also provides tons of perks like free drinks, snacks, coffee, and everyone gets their own standing desk which helps to get you out of your chair and makes you want to stretch and be active.

Cons

Can take a while for promotion/advancement

Explore other reviews about Madcap Software

5.0

Jan 3, 2025

Account representative

Recommend

CEO approval

Business Outlook

Pros

The people make this company awesome! They truly care about their customers as well as their employees Sales, tech support, customer success, all have cool people without egos and work to help each other Work from home and flexible time off!!

Cons

The healthcare options could be a bit better for those with families Sometimes it feels as if some in mgmt. try to push forward with ideas before fully thinking them out.

4.0

Jun 24, 2026

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Upper level actually respects and listens to opinions regardless of your level. You have a seat at the table Smaller company and teams leads to lots of exposure and compelling work Excellent work/life balance

Cons

Unclear division between responsibilities Lots of competing priorities

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Madcap is great company - Technical Support Analyst Madcap Software Employee Review

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