Ehh, if you really need a job.. - Patient Service Representative Main Line Health Employee Review

2.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Great coworkers The doctors are extremely nice

Cons

Terrible pay and benefits Poor management Low retention rate

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Main Line Health Response
1y
Thank you for taking the time to provide your feedback as a former MLH employee. We are glad to learn that you enjoyed the positive work culture and team environment in place systemwide. We strive to be an employer of choice, and we are truly sorry to hear that your experience did not live up to this standard. Our goal is to always improve, and we’d like to learn more. Please reach out to us by email feedback@mlhs.org to further the conversation. We hope to hear from you.

Explore other reviews about Main Line Health

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

there’s nice pay and nice people to work with

Cons

no cons while i was there

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Main Line Health Response
10h
Thank you for your feedback. We’re so glad to hear that you had a positive experience with Main Line Health and that you felt supported by both your colleagues and our compensation. Creating a welcoming, team-oriented environment is very important to us, and it’s great to know that it made an impact during your time here. We’ll be sure to share your kind words with our team. Thank you again for taking the time to leave a review and for being part of Main Line Health—we wish you all the best in your future endeavors.
1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Meaningful work with opportunities to use and develop your skills as an electrician. Competitive pay and benefits. Chance to work in a hospital environment with a variety of electrical systems.

Cons

Lack of transparency regarding shift expectations during the hiring process. Work-life balance can be challenging, especially for employees with families. Scheduling and communication with new hires could be improved. Promised opportunities and timelines may not align with the reality of the position.

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Main Line Health Response
10h
Thank you for sharing this feedback. We’re glad to hear that you’ve found the work meaningful and that our compensation and benefits are competitive, but we’re disappointed to learn that aspects of your onboarding experience did not meet expectations. Providing a clear and transparent hiring process is important to us, especially when it comes to shift expectations, scheduling, and role responsibilities. We recognize how critical this is to work-life balance, and we appreciate you calling out opportunities for improvement in communication and alignment. Your feedback has been shared with our team so we can continue to improve how we set expectations and support new hires as they transition into their roles. We value the contributions of our facilities team and are committed to fostering an environment built on trust, respect, and open communication. Thank you again for your insight—it helps us grow and better support our employees.
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