Toxic and overall depressing - Territory Manager Makita Employee Review

1.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

None; the company is so inefficiently run, management is so breathtakingly incompetent and the environment is so toxic that it was impossible to find even a sliver of anything joyful day in and day out. It is a Japanese based company that has a reputation for nearly working employees to an early grave with absolutely no benefit to the employee for said work. Pay is pathetic, training is hours worth of stale & outdated videos and the resources and tools to make employees successful are non-existent. If you want to wake up every morning ready to dread every second of your day while you wait for the next unnecessary fire drill or co-worker to throw you under the bus then, this is your place! If you value being valued for being an individual contributor who takes pride in your career then please, run as fast as you can.

Cons

Everything. There is nothing that was enjoyable about this place.

Explore other reviews about Makita

5.0
Dec 14, 2024
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Great team with lots of female members

Cons

Everyone has to wear uniform

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance. - Great teammembers (outside of IT management) - Near market pay. - Good health coverage. - Annual Christmas tool raffle/prizes. - Professional development/e-learning materials are provided. - Working in a beautiful and modern facility (clean and well-kept)

Cons

- Toxic motivation practices by IT management (threats of termination, frequent negative reinforcement, calling out a mistake in a large email group with the intent to embarass the employee rather than addressing it one-on-one, asking other employees their opinion about another employee that is late once what they think about the tardy), - Misleading employees about new opportunities that don't materialize. - Micromanagement practices (reviewing every support incident, reprimanding after a single Teams message sent during a lunch break), - No performance-based raises. - No bonuses (except an $85 gift card annually). - Little-to-no advancement opportunities (layoffs to reduce headcounts were performed in 2023). - Very minimal (almost non-existent) training and sparse knowledge base documentation for new hires. It is mostly sink or swim. - No performance metrics or SLA to determine employee performance. Performance is often measured by emotions and the personal relationship with management.

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