Sales staff is a revolving door - Sales Territory Manager Makita Employee Review

2.0
Apr 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, paid time off, company vehicle (for outside sales staff)

Cons

In 4 years there were 4 different district managers. No stability in middle management. Expectations to compete against competitors are way too high given our stale promotions and we were usually out manned in our territories 5 -1, More concerned about reports and time tracking than actual sales. Territory managers come and go like migrant workers. Capped commissions really give you no incentive to work once you've met your sales target. Once you are a territory manager, there really isn't much room for advancement unless you want to become a district manager, which is a good old boys club. Additionally, they change the compensation plan at will to suit their needs.

Explore other reviews about Makita

5.0
Dec 14, 2024
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Great team with lots of female members

Cons

Everyone has to wear uniform

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance. - Great teammembers (outside of IT management) - Near market pay. - Good health coverage. - Annual Christmas tool raffle/prizes. - Professional development/e-learning materials are provided. - Working in a beautiful and modern facility (clean and well-kept)

Cons

- Toxic motivation practices by IT management (threats of termination, frequent negative reinforcement, calling out a mistake in a large email group with the intent to embarass the employee rather than addressing it one-on-one, asking other employees their opinion about another employee that is late once what they think about the tardy), - Misleading employees about new opportunities that don't materialize. - Micromanagement practices (reviewing every support incident, reprimanding after a single Teams message sent during a lunch break), - No performance-based raises. - No bonuses (except an $85 gift card annually). - Little-to-no advancement opportunities (layoffs to reduce headcounts were performed in 2023). - Very minimal (almost non-existent) training and sparse knowledge base documentation for new hires. It is mostly sink or swim. - No performance metrics or SLA to determine employee performance. Performance is often measured by emotions and the personal relationship with management.

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