Fails to reach its potential as an employer - Anonymous employee Manheim Employee Review

Management is terrible. They get rid of employees who have been there and have positive relationships with customers in exchange for cheaper labor. They always look for ways to cut costs but NEVER once discussed how to increase the business and improve customer service. Management used the economy as an excuse for the poor performance of the auction and employee layoffs. Poor evaluation reviews. Department managers seem afraid to hurt employees feelings. They don't give timely feedback and when they do it is not helpful. Most of the department managers lack management skills and education. The GM/AGM had nearly no contact with employees. They seemed to go through department managers to communicate with lower level employees. Its like they wanted this wall between them as senior managers and the lower level employees.