A job and a paycheque - not rewarding other than friendships made. - Customer Service Representative Manheim Employee Review

2.0
Dec 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Great hours for a part time position, no weekends. Very busy energizing atmosphere on sale days, serving some very nice repeat clients. I enjoyed working as a team on sale days and the best part of my time there were the friendships made with some fellow employees.

Cons

Upper management doesn't appear to care about the opinions of employees when it comes to customer service. There is no interaction with employees to find out how to better serve customers, what process could be made more efficient etc etc. Staff are always the LAST to know what's happening with the company. Just show up and do your job attitude. Some managers play favorites and often the hardest workers are unrecognized for their contributions.

Explore other reviews about Manheim

5.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team Great benefits Fair growth

Cons

Low pay Growth ceilings Lateral move promotions

2.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, and plenty of volunteer time, if you need extra money in your pocket - the ability to use your cell phone - have a lot of freedom without people looking over your back directly. But they're constantly scouring the lot watching. They call it policing the lot

Cons

Little room for advancement unless you are young - managers act like they're bi polar smile at you one minute and give you a dirty look the next - GM is very toxic and is a liar. Compensation is only slightly over minimum wage - company makes billions in profit - work outside in every weather condition, whether it's pouring rain and 5° or sunny and 100°

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