Do your research - Call Center Customer Service Representative Manheim Employee Review

1.0
Aug 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly employees fast paced environment. Overall management is very experienced and fair. Very little interaction with top management which leads to questions regarding what overall business expectations are.

Cons

Overworked, no sick days or raises. Worked here for a year. My direct supervisor was amazing! Due to COVID more and more work thrown onto employees as layoffs continue. No raises prior to COVID. Biggest issue is no paid sick days. They do not tell you this! Came down with the flu. Provided doctors note. With a doctors note they don’t pay and give employees points on their record which will accumulate and eventually cause write ups! How is this remotely fair? They want employees to come to work sick? Additionally, they overcrowded the office spaces which caused a second shut down of the auction due to COVID. I loved my supervisor and team but I needed to find something better after a year. No opportunities here. Beware: upon resigning they cancelled my healthcare immediately without notice. Not the usual 30 day coverage with Cobra option. Luckily my new employer coverage was immediate.

Explore other reviews about Manheim

5.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team Great benefits Fair growth

Cons

Low pay Growth ceilings Lateral move promotions

2.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, and plenty of volunteer time, if you need extra money in your pocket - the ability to use your cell phone - have a lot of freedom without people looking over your back directly. But they're constantly scouring the lot watching. They call it policing the lot

Cons

Little room for advancement unless you are young - managers act like they're bi polar smile at you one minute and give you a dirty look the next - GM is very toxic and is a liar. Compensation is only slightly over minimum wage - company makes billions in profit - work outside in every weather condition, whether it's pouring rain and 5° or sunny and 100°

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