Pros
Manheim has always been a class act. The leadership has been willing to be innovative, even for a business that is decades old. Fortunately, Manheim began early in pursuing sales over the Internet and between OVE and Simulcast are leaders in the online world as well. They take care of employees so not much need for unions. With over 20,000 employees taking surveys that say they are better than most leading companies is not a surprise. Dean Eisner was a steady, smart and thoughtful leader for over a decade and I am sure that Sandy Schwartz will be the same.
Cons
There is a lot of change going on, but it is needed. Some of the managers who are less interested in moving forward will make things difficult for those of us who want to move forward. Competitors are years behind Manheim, but that doesn't mean it will stay that way. Over the past few years, Manheim had sewed up a lot of the big customers -- now everyone is looking at new ways to sell cars.