Run away from MAP, Posh, and Ruby. All are owned by MAP and being run into the ground. - Receptionist Map Communications Employee Review

Where to begin. I started my career at Ruby before MAP acquired them. Working at Ruby was a dream, MAP is a nightmare. When my father was dying leukaemia, I was pulled into HR because my call times were a bit higher than normal (nevermind that I'd been told I was up for a promotion a week prior). I explained that my father was dying and the longer times between call availability (not usually exceeding 45 seconds) were to accommodate me wiping my eyes and blowing my nose. I was told this was not a valid excuse and I would be investigated for "Call avoidance" and likely will be let go, but at best will be put on a final warning. (There were no previous warnings for any behaviors, on the contrary, I have stacks of client compliments and peer shout outs extolling my excellent work ethic and helpful attitude), I had just received a pay raise that was promised when I was hired, over a year ago. My father passed, I took the allotted time off to grieve, and when I came back, my second day, I was pulled into HR and let go, citing my "call avoidance" as the reason. They refused to allow an adjustment of time when I could prove I was on the phone with IT for a technical issue that took our IT person nearly a half hour to figure out. Even my manager went to bat for me and said the time should be adjusted on my schedule because it was their issue, not mine. No dice. If you get up to go to the bathroom when you're not on break, you cannot get back into adherence for the remainder of the day because of those three to five minutes and they will berate you for it. I was questioned over 30 seconds of after call. MAP cut out PTO and combined it with our sick leave, so five days a year total combined sick and PTO. MAP took our five year sabbatical. Mao took our bereavement leave from 5 days to the federally mandated 2 days. They took our wellness fund ($200 a year per employee to improve our offices because we work from home) , our 2 wellness days, and our bonuses were cut significantly. Morale is at and all time low. Our clients are not happy with our services any longer because with the excessive time constraints, we are not able to offer the same attention to detail and personalized service we could offer before. They also cut our management team from 30 to 10, just in my department. They didn't compensate those managers, they didn't offer assistance, they just left them to drown. Employees and clients are leaving left, right, and center because of this, and they should. It's a sinking ship.