Dishonest and corrupt - Management Map Communications Employee Review

The above is just so utterly false it warrants a fulsome response. Therefore, for the reader who prefers the facts, we are happy to share the following information that is all verifiable by speaking with any of our longer term employee-owners (from the front desk receptionists to mid-level managers). Please feel free to call. There are many reasons why the average tenure of our agents is 6+ years, our CS and administrative staff is 10+ years, and more than half of our management team came from companies we have acquired over the years! Claim 1. Bullying terminated employees False. Only once in the company’s 34-year history has there ever been a reduction in force/layoff. This was after a recent acquisition where the acquired company’s software team was going to be duplicative, and there being no roles for them as we had converted their customers on to our software, which was superior in all ways than their existing software. This reduction in force was approximately 9% of the staff of the acquired business and mostly comprised of their technical/software team. Those employees were provided: (i) retention bonuses that exceeded $500,000 in the aggregate, (ii) severance pay (that was not otherwise available) of (a) 1 month of pay if tenure equaled less than 18 months, (b) 2 months of pay for tenure between 18 months and 30 months and (c) 3 months of pay for tenure of 30 months or more; and (iii) COBRA coverage for the period of their severance payments listed above. Claim 2. Cutting acquired employees from acquisitions False. Subject to the above clarification, we value all acquired employees and we have NEVER reduced headcounts post acquisition. Our business is all about answering phones and you cannot successfully do that without well-trained staff and adequate staffing levels. We openly invite all potential sellers (to Map) to call any of our past sellers. Most keep in contact with both the company and their previous employees and know we (1) never lay off employees, and (2) regularly improve both benefits and wage rates post acquisition. Claim 3. ESOP is a farce (Employee Stock Ownership Plan) False. Our ESOP was created over 2 decades ago and has changed the lives of countless employees over this time. For example, long-term agent level employees with 6 and 7 digit payouts are commonplace. Our Australian founder does not and has never participated in the ESOP. It is also worth mentioning that an ESOP is an employee benefit plan that is highly regulated by both the IRS and the DOL. The ESOP is not and cannot be limited to “a small number of hands” and all full-time US employees participate in the ESOP, in accordance with IRS & DOL regulations. The Plan has been audited annually. Through the ESOP, our staff own our business. Our employees own 100% of the company. They have never contributed 1 cent for their ownership position nor have they ever sacrificed salary into their ownership positions. Our employees ownership positions exists simply due to the establishment of the ESOP in 2002 for the benefit of then current employees and new employees who have joined since that time. Claim 4. Majority owned by a foreign national(s) False. Our Australian founder has not been an owner or a shareholder, period, since the creation (by him) of the ESOP in 2002. This means, for the past 22 years the shares of the company have been allocated to the employees in the form of shares within the ESOP and the value of those shares are payable upon retirement or termination of employment (at any age) from the company.