From working here I can see how providers would be happy with their jobs especially the doctors. There are a lot of pros for them. For the support staff however such as PSS /CMA/temps it is a very toxic place. A lot of pettiness amongst one another which upon my observation is a symptom from not being respected and or heard from the leaders. Leaders try to do very small things to possibly make things better only to appease employees and hush them up, until employees realize there really are no changes coming and become bitter again and treat peers accordingly. No bonuses, very little raises if you manage to get one, you have PTO available but careful if you ask to use it to much. They are very understaffed even though they claim they aren't. With that being said work/life balance is challenging/ almost non-existent. Be very careful if you upset a patient. Marathon Health will NOT stick up for you, even if you were NOT in the wrong. New staff come in earning more than previous employees that have been there for years. Only 1 manager for 6 clinics which as you can imagine makes it difficult to manage especially since that 1 manager is occupied staffing most of the time due to understaffing. About >= 10 employees left that included PA's, NP's, CMA's, RN's in a matter of months. That lead to patients being upset from lack of continuity which lead to the support staff being treated like punching bags from upset patients. They have leads in every clinic which could be an RN but most of the time a CMA. They really have no authority when it comes to making decisions or meeting the needs of the employees they are leading.
