Good Summer Job - Guest Services Agent Marriott International Employee Review

3.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Great perks. Discounts at any Marriott hotel in the world. Also management is flexible with your schedule and willing to make exceptions when you need time off. Able to learn a lot about the hospitality industry while learning about running a company from the inside. The company is also able to give great references in order to provide advancement within the company. Also, the a fun work environment not at all cut throat or vindictive like some other hotel industries may be. Its all about the numbers though and reaching maximum capacity is essential in having a great day in the hotel.

Cons

You're either going to be working the 7 to 3 or 3 to 11 shift. Both of these can be tiring. The pay also starts at 8.25, so unless you have another source of income, or you don't have very many bills I wouldn't recommend this job. The management also doesn't want to you to tell customers what really going on within the hotel if their room has been overbooked. So learn how to tell a white lie. 30 hours is considered full time so that also limits the amount of money that is to be made while working here.

Explore other reviews about Marriott International

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Team focus on customer care.

Cons

Not a ton of flexibility in the schedule but with advanced noticed things work out well.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Free meal, great management team that genuinely cares about the employes.

Cons

Employee parking is a daily struggle with no real solution in sight. Traffic in/off the island is just as bad. Co-workers are hit/miss. Some care and truly want to do their part, others just there for a temporary paycheck. A lot of turnover with new faces weekly.

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