Benefits are OK - But It's a Sweat Shop 90% of the Time!! - IT Technical Support Marriott International Employee Review

2.0
Aug 31, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits are OK, the best being the amount of leave you receive, but you have to use all leave in the current calendar year (or lose) and that's the bait and switch. Astoundingly, the 401K match is still in effect. Will it last into 2010? Who knows?

Cons

IT work @ MI can be a death march. Tons of off-hours work mandated by "rules" concocted by clueless management drones, even more fearful for their miserable jobs than us worker bees. Recent economic situation gave IT management the wherewithall to not just cut to the bone, but to sever appendages that will never grow back. So the workload and off-hours work and support just increases and increases. The unsaid attitude of management is: "If you don't like it...at least you have a job!!". No money for technical training, no money for conferences, no money for professional development on any level, just work, work, work days/nights/weekends. Staff layoffs have left IT staffing at a paper-thin level so be ready whenever, where ever, to drop what your doing and respond to the disaster du jour. In case you haven't guessed by now, work/life balance here totally sucks.

Explore other reviews about Marriott International

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Team focus on customer care.

Cons

Not a ton of flexibility in the schedule but with advanced noticed things work out well.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Free meal, great management team that genuinely cares about the employes.

Cons

Employee parking is a daily struggle with no real solution in sight. Traffic in/off the island is just as bad. Co-workers are hit/miss. Some care and truly want to do their part, others just there for a temporary paycheck. A lot of turnover with new faces weekly.

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