Poor Leadership and Toxic Workplace Culture - Anonymous employee Marriott International Employee Review

1.0
Sep 27, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Variety of impressive career experiences and opportunities. Access to brand related resources and benefits. Globally recognized brand to enhance resume.

Cons

Leadership teams are made up of people who need much more management training and goals to hold them accountable for the success and growth of their teams. They should consider leadership term limits to allow a variety of diversity of perspectives, styles and expertise. Employee/Workforce Surveys need to be truly anonymous, and cover 360 degree feedback, to ensure that the company culture, its leaders and practices are reviewed and adjusted when necessary. There’s a desperate need for more required training for both leadership and the workforce about unconscious bias, sexual harassment, inclusive workforce practices, and conflict resolution skills. Unfortunately, racism and other forms of discrimination are common at HQ and there is a need for better ways to address conflict to support victims when issues occur. The performance review process and path to promotion needs to be spelled out more clearly and be supported by a more equitable set of practices. The salaries and leave are not competitive. Hiring friends and family who do not meet basic requirements is a real problem.

Explore other reviews about Marriott International

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and internal promotions

Cons

Have to change hotels to move up

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria offers good food for a low price. Marriott discounts at other hotels

Cons

The favoritism of employees is backed by corporate. If someone has been working here longer than you, they get to pick and choose what shifts they want. If there is an open shift they also first get to choose whether they want it or not. Lastly if there are cuts, they get to choose if they want to stay or leave before others. The favoritism doesnt stop there. The managers also make them do less sidework, and give them good sections where as new employees are the bottom of the barrel in all aspects. Honestly horrible experience. They dont care about your well being either. Im scheduled opening and closing shifts consecutively which means I get under 4 hours of sleep between shifts. Sleep deprivation is not a joke; do not recommend.

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