Used to be a people company, now the focus is all $$$ for corporate and executives - Anonymous employee Marriott International Employee Review

3.0
Mar 5, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Marriott was a company founded on an understanding of taking care of it's people so they would take care the customers. For many decades that was the case and may still be the case in some areas, but the tides have been changing since J.W. Marriott Jr. stepped down as CEO.

Cons

A lot of senior leadership have risen to their positions based on tenure at the company, not necessarily based on expertise in their fields. This lack of expertise of people in powerful positions can and has lead to poor judgement and decisions on strategic directions, which in turn can and will have business ramifications far into the future.

Explore other reviews about Marriott International

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and internal promotions

Cons

Have to change hotels to move up

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture Lots of hotels to use your discount Lots of room for growth Free rooms for life with 25 years of service

Cons

Does not pay as well They require you to leave and come back to get a big pay bump but then you lose your years of service

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