4.0
Feb 15, 2010
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Good product in good locations allowed for good networking with fellow associates and helped get access to customers. We competed but we also helped each other when needed. The sales associates really tried to help each other when possible
Cons
Feels like it stopped being run by hoteliers and now run by number crunchers, HR-folk and legal departments. Hospitality doesn't feel like the #1 objective - now it's sales, flow-through and stakeholder/shareholder satisfaction before guest satisfaction.