Front Desk - Anonymous employee Marriott International Employee Review

4.0
Apr 23, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing perks: discount rooms, you can stay at any marriott anywhere in the world for almost nothing. Great benefits, employees are always cheerful. Chain of command, and HR is very serious. Any problem whatsoever that you take up to HR will be handled promptly.

Cons

Working at the front desk, the guests treat you horrible. No holidays, sometimes very long hour days.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great pay, and good work environment

Cons

No guaranteed holidays off (rotating shifts off for holidays)

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Department is great! Hours are flexible with respect to workload. Career growth at the company is outstanding as long as you show dedication and commitment to the role.

Cons

"Full time" hourly employees face cuts during off seasons which makes the job posting information about full time hours unclear and is only addressed after the hiring process concludes during orientation and is not highlighted and often quickly discussed to stream light on the perks that do not calculate the negative impact on the factors left out after the fact.

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