Hotel management not for everyone. - General Manager Marriott International Employee Review

1.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Yeah you’re a manager sweet. Make decisions, problem solving. Making someone’s home away from home, making a difference to someone’s stay, people pleasing, meeting new people

Cons

Micromanaged, no consideration from upper management, long hours , miss out on family time and important moments because you have to be at work because of call offs and operating a building. There is lack of appreciation for general managers who do a good job. Yes all of this comes with the job, but we are not in 1990s or early 2000s when this was more acceptable. People want to have a work life balance and being a general manager does not allow that. And constant people pleasing.

Explore other reviews about Marriott International

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and free lunch

Cons

Heavy work load and high touch guests

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria offers good food for a low price. Marriott discounts at other hotels

Cons

The favoritism of employees is backed by corporate. If someone has been working here longer than you, they get to pick and choose what shifts they want. If there is an open shift they also first get to choose whether they want it or not. Lastly if there are cuts, they get to choose if they want to stay or leave before others. The favoritism doesnt stop there. The managers also make them do less sidework, and give them good sections where as new employees are the bottom of the barrel in all aspects. Honestly horrible experience. They dont care about your well being either. Im scheduled opening and closing shifts consecutively which means I get under 4 hours of sleep between shifts. Sleep deprivation is not a joke; do not recommend.

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