Low staff morale - Anonymous employee Marsh Employee Review

3.0
Feb 27, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great staff and lots of intelligent people to work with - Large company with excellent global resources - Strategic and sophisticated client service methodology - Excellent and challenging clients

Cons

- No recognition given to top performing employees - Senior management with fat pay checks while lower level employees are run to the ground and extremely underpaid - Company is all about the clients at the expense of staff well being and morale - Salary review process a joke. Constant internal memos about year on year double digit growth while non-management staff who really deliver the services to clients receive salary adjustments lower than inflation - too much unnecessary bureaucracy - CEO gets a lot of kudos from shareholders for cutting costs while staff are burnt out due to ridiculous work load and lack of support staff - low employee morale - everything has to be approved by New York

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5.0
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Pros

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Cons

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5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Marsh Response
4w
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
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