Company pays more attention to the associates than Management - General Store Manager Marshalls Employee Review

3.0
Oct 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Pays well. If you do your job they basically leave you alone

Cons

You need to hit your metrics or you'll get a(negative) phone call or an unannounced visit. Hours fluctuate depending on what needs to get done. There is always something from corporate that comes up and needs to be done by that day!!!

Explore other reviews about Marshalls

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

you get breaks and have easy jobs.

Cons

you gotta move at fast pace.

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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