Do not work here - Merchandise Associate Marshalls Employee Review

1.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Doesn't require a lot of thinking when working. Some co-workers are nice and welcoming.

Cons

1. Training is non-existent. No one trained me properly and mean co-workers snapped at me when I had a question. No one explained anything to me. And those mean co-workers don't even say hi to the customers. Why are they working at Marshalls if they are going to just ignore your customers?! I simply don't get it. 2. Communication between managers is non-existent. They don't talk to each other and don't know what they're doing. 3. There are 100+ employees at my location and managers hardly care about anyone. 4. Pay is minimum wage, no extra payroll so they cut hours constantly. 5. 10% employee discount is a joke. A joke. 6. Physically tiring because you'll be on your feet all day, you only get 15 minute break if you're working less than 6 hours. They will constantly schedule you for 5 hours so you don't actually get 45 minute break. 7. Inconsistent scheduling. Managers are really slow and inept when it comes to scheduling so you'll never know what hours you'll be working next week. They kept scheduling me on my day offs and I constantly had to tell them to fix it. Such a hassle/pain. 8. Some managers are really mean and discriminating. They will look down upon you and belittle you.

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5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication, teamwork, and organization

Cons

Strict work environment and hours

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very stable job. There's usually always a shift to pick up and an opportunity to get more money.

Cons

Sometimes management is rude and unsupportive. But there are only a few bad apples.

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