Impossible workload - Assistant Manager Marshalls Employee Review

1.0
Jun 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Discount, friendly associates, pay was ok

Cons

With 80% part-time ratio it's impossible to complete any task unless it's extremely slow & no call outs (which call outs were at least 3/dy). Can't process & put to floor over 100 boxes in 8hrs & size a full dept & deep clean a full dept with staff only working 4-6hrs/dy-especially when staff must cover fitting rm/cashier die to call outs. Coordinators are completely over worked & under payed.Few stores have loss prevention so you're doing that too. Ridiculous security policy-throwing any type of paper with any writing in separate trash (God forbid you throw in regular trash) & different password for every separate computer system (i.e. 1 different for deposit,email,merch email,library). Mgmt schedule done poorly with all mgrs leaving @4 with no mid mgr (so if you're 1-CL you have to take dinner @3) or no lunch at all to try to get truck out. Poor scheduling over all & store manager gave no support to help with backed up work. Register systems & markdown system is completely out of date for such a profitable company.

Explore other reviews about Marshalls

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication, teamwork, and organization

Cons

Strict work environment and hours

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very stable job. There's usually always a shift to pick up and an opportunity to get more money.

Cons

Sometimes management is rude and unsupportive. But there are only a few bad apples.

See reviews by: Helpful|Rating|Date|All