Ehhhhhh - Stay Away - Customer Service Associate Marshalls Employee Review

3.0
Dec 6, 2021
Recommend
CEO approval
Business Outlook

Pros

I personally really enjoyed my co-workers, however that does vary from store. The company is always giving our store manager money to buy good lunches.

Cons

The store is very unorganized. A truck comes nearly every day so there is always things to be put out even when there isn’t any room to put out new/more things. It can get stressful if you’re not a good organizer, however my store seemed as if they didn’t want it organized or pretty, they just wanted everything out of the back room! If you’re a cashier, you WILL be pressured from managers & coordinators to get people to sign up for TJXs, their credit card! Every 100 customers you get, you will need to get at least one sign up or they’ll say you’re ruining their numbers & your hours may be cut. The stress from inventory overstock & pressure of getting credit card sign ups makes working there not a fun time at all.

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5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication, teamwork, and organization

Cons

Strict work environment and hours

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- job is pretty simple/doesn't require much effort

Cons

- often poor management and understaffed

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