Low hours, low pay, no training, incompetent managers, moronic customers. - Sales Associate Marshalls Employee Review

1.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

- Sometimes there are free snacks in the breakroom. - The dress code is decent; generally, you can wear as you want (no uniform).

Cons

- The pay is minimum wage or just a few cents above for coordinators. - The hours get excruciatingly low after the holidays, which shows just how little they care about their workers (their little play-things). - New hires rarely receive training from competent individuals and may go their entire time not knowing basic things because management is useless. - The customers you have to deal with tend to have the intelligence of a rock and the arrogance of fools; the most infuriating and neurotic of people. - At our location, the store is never cleaned by any janitorial crew. It is filthy and disgusting. - Managers sit around in their little office all day doing nothing like the useless parasites they are. - Store keeps on hiring way beyond capacity; our location has over 70 people hired and we have dedicated workers only working eight hours a week. Are you kidding me? - I cannot say this strongly enough: this place is hell. I cannot recommend ever stepping foot in this store with the intention of applying.

Explore other reviews about Marshalls

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibilidad en horarios incluso entre semana

Cons

Muy bajo el pago por hora

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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