Pay doesn't match workload - Sales Associate Marshalls Employee Review

2.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

They are flexible with scheduling 1 week Vacation and 1 week personal time during my first year

Cons

Yearly raises are less than a dollar. I've been there nearly 2 years, starting as full time then going to part-time, and my total raise amount has been 0.93 cents. You're made to work all over the store in various departments with no incentives or bonuses for the extra work. I was hired to work in one department, but after a few months I became a cashier, a stockroom associate, fitting room attendant, etc. You receive very little acknowledgment for going above and beyond. A pat on the back if that. When you're on the register, you're expected to help meet a quota for selling the store's credit card. You don't receive any compensation for it. The "incentive" is a chance to win a $20 Marshalls gift card. Ridiculous. The minimum pay here is not a livable wage at all. Making $12-$13/hr can not afford their employees to live in this area where apartments are starting off at $1200/mo.

Explore other reviews about Marshalls

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibilidad en horarios incluso entre semana

Cons

Muy bajo el pago por hora

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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