Terrible place to work - Digital Life Technician MasTec Employee Review

1.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

I do not have any thing good to say about this company

Cons

The management is very inexperienced. And poorly educated. it is like a revolving door. They send you out for a two week class to learn the security system. Then you quickly realize the instructor dose not know what he is doing. Before I left for class my manager told me that training class will not teach you a thing. But you still have to go. The company promises you eight weeks of training when you get back that is where you learn. When you get back they tell you we lied now it is three days of ride along then you are on your own. The AT&T Digital Life system dose not work. It has so many problems it is not funny. I was sent on more Buyers Remorse calls than installs. Out of a twelve hour day you might get paid for six. They tell you that you will earn thirty dollars an hour. Then quickly change it to fourteen when you get back from training. Out of the sixteen people in my class, all had quit within twelve weeks. The most experienced tech had been there less than six months and he quit one day after me. We all kept up by text and phone calls. Until this company dose a complete change in the way they treat their new hires they will never keep employees. I would just keep looking.

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5.0
Jul 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly environment and great people

Cons

Not many cons about it

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing at all. It's all listed in the cons.

Cons

We were sold off to them from Optimum. Quickly trying to become the worst company in America to work for. They took away our vacation. Our sick time. Our personal time. They took away holidays. Now they are saying that working a holiday is mandatory unless you asked it off 2 weeks before it (they gave notice of that less than a week before it). They monitor wherever you are, doing whatever, soon as that truck moves. You aren't allowed to backup. If you call in two times in a 90 day period, you're in trouble. If it gets to 8 times (the last call in continues it on) you're fired. They overwork you because they are "behind" and you're just expected to work later. We're expected to do more and for less. They even denied our merit raises saying they didn't believe in them. They don't care about your family and wanting to see them. To be able to spend time outside of work. DO NOT WORK FOR THIS COMPANY IF YOU CAN HELP IT!

3
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