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Mass General Brigham

Engaged Employer

Often overworked, overstressed, underpaid, understaffed, and other somewhat negative adjectives. (Information Systems) - Network Engineer Mass General Brigham Employee Review

2.0
Dec 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Work with latest technology; co-workers willing to help out; never lacking for things to do. Ostensibly it's a good thing to work for an amalgamation of research hospitals, but the realities of the work far outweigh the touchy-feeliness of the *idea* of working there.

Cons

Interview process did not involve peers, so poor vetting of candidates. Little in the way of guidance. Assumption that employees will be willing to work lots of hours after the end of the workday much of the time. On-call was mind-bogglingly bad. Very poor organizational structure -- poor staffing levels, poor training; no individual empowerment to allow improvement of organization. Lots of finger-pointing and under-the-bus throwing. Lots of 'institutionalized' workers -- 'lifers', you might say. Too many projects that are deemed 'top priority,' so everyone bends over backward and works too hard too quickly to satisfy too many people in positions of power. Over-reliance on the mantra "it is what it is," suggesting that change does not happen easily or willingly. And remarkably mediocre benefits for a healthcare non-profit (including having to buy additional time off). PHS has lots of money, but also a great deal of institutional arrogance, and isn't afraid to throw its weight around.

Explore other reviews about Mass General Brigham

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff was incredibly supportive, and you can tell that they really care about their work. The workplace environment is very collaborative.

Cons

The job can be very sedentary, but there are also days where you also need to travel to multiple locations.

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many - probable proximity if you work in Somerville and live nearby

Cons

•Pay •Growth Within the company •Hiring based on Personality > Aptitude

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