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Mass General Brigham

Engaged Employer

Worst place I have ever worked! Patient Services Coordinator - Patient Coordinator Mass General Brigham Employee Review

1.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro about working here is the health insurance benefits. They have a great plan that is inexpensive. If all you want is a great health plan this is a great place to work.

Cons

HR policies don't apply to everyone (one person gets an exception and another doesn't) No growth opportunity Paid way below industry standards Terrible management (they don't listen and have horrible people skills) Awful time off policy (not generous at all like some other hospitals) Too many managers and not enough workers Management could care less what any of the people actually doing the work have to say Overall worst place in Massachusetts to work!

Explore other reviews about Mass General Brigham

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff was incredibly supportive, and you can tell that they really care about their work. The workplace environment is very collaborative.

Cons

The job can be very sedentary, but there are also days where you also need to travel to multiple locations.

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many - probable proximity if you work in Somerville and live nearby

Cons

•Pay •Growth Within the company •Hiring based on Personality > Aptitude

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