Pros
The place is well organized and usually most days go by very smoothly. On the off chance that someone calls out or there is a major issue they are usually pretty good about covering sessions and getting extra help. Schedules are also pretty flexible and the job itself is a nice balance of keeping you busy without overwhelming you.
Cons
The "Wellness Program Sales." If you want to work at a company where you are evaluated based on how hard you work and how well you do your job, look somewhere else. Each Front Desk Associate is evaluated almost entirely on how many memberships you sell each month. The problem is there is little to nothing you can do to influence your membership numbers. You are assigned guests in order at the start of each day, you have specific questions you have to ask them, and then you have to sell them a membership with a script that you are REQUIRED to say WORD FOR WORD, but when they don't sign up it is your fault. Basically your sales numbers are going to be determined almost entirely by luck of the draw and they are the biggest part of your evaluation. This causes the turnover rate for FDAs to be extremely high because people would rather quit than get fired over poor numbers they can't control and there is almost NO CHANCE that you will ever get promoted. Almost all managers are hired from the outside.
