Journey - Lifestyle Consultant Massage Heights Employee Review

1.0
Jun 2, 2017
Recommend
CEO approval
Business Outlook

Pros

I met some awesome unforgettable people!

Cons

Turn over rate high, I've never heard one associate say that they loved their job the entire time I worked there. A lot of the information they give out to the guest is dishonest. Due to their lack of therapist, they instruct Associates to tell guest that there has been family emergencys or that all of our massage therapist are "busy", "committed", or "fully booked"... They do not thoroughly train employees. DISCRIMINATION was the biggest disappointment. Some people could get away with certain images that others could not. The management doesn't have appreciation for loyalty that has been given to their company... Not from guest or employees. If you are not placing money in their pocket they could care less. It's great to bring in revenue however, it's great to be and feel appreciated for the work that you do outside your work hours as well as your time clocked in. Overall this was one of my worst jobs ever!

Explore other reviews about Massage Heights

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture with a hands on approach from ownership.

Cons

Pay caps inhibit growth at a local level.

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent traffic. Excellent opportunity to gain experience for therapists new to the profession.

Cons

Pricing structure is very limiting on earning potential for seasoned therapists who are already invested within their craft.

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