1 year as Massage Therapist - Anonymous employee Massage Heights Employee Review

3.0
Aug 29, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good experience. You have a ton of clients and see all kinds of different people, so you get a well-rounded experience as far as that is concerned. Once you've been there for a while, it's pretty guaranteed that you will be booked the whole time you're there.

Cons

The pay is not great. $15 per 50 minute massage. If you aren't massaging, you aren't getting paid. So you don't get paid when you're doing laundry or cleaning...still haven't figured out how that is legal. Tips aren't great either. People tip based on their membership price, not based on market value for the massage or on how well you massage. No raises or room to make more money. I work 5 days a week and massage 6 hours each day and can barely pay my bills. This wasn't what I was expecting when I graduated from school. They expect you to show up, even if you're sick. They also change your schedule without making sure it's ok with you first. And if you aren't booked, you still have to stay and do laundry or clean, even though you aren't getting paid unless you're massaging.

Explore other reviews about Massage Heights

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture with a hands on approach from ownership.

Cons

Pay caps inhibit growth at a local level.

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent traffic. Excellent opportunity to gain experience for therapists new to the profession.

Cons

Pricing structure is very limiting on earning potential for seasoned therapists who are already invested within their craft.

See reviews by: Helpful|Rating|Date|All