Pros
Most of your teammates are good people
Cons
Upper management live in a fantasy land. I want to called the Mavis land of make Believe. We are normally working by yourself to run the store. These are your job functions, 1 - walk out to every car and write up and cash out customers, 2– write repair orders once they are in the shop, 3 - pull the tires for the shuttle, 4 - manage and call all the quotes, 5 - answer the phone, 6-supervise the shop employees who could careless about following rules because most are drug addicts, 7 - provide good customer service, 8 - sign up customers for the Mavis card, 9, make sure you are getting the customer to submit surveys and reviews. 10, - get a Call from the RTM why we have not sold any shocks, 11, get a call from the RTM why we did not call the quotes, 12, get a call from the RTM why we have no Mavis cards, 13, Get a call from the RTM ....... it just don’t stop. Note this is all by yourself. - to sum it up overworked and under paid. No sense of reality of store employees. Oh and if you hit the button “booked for the rest of the day,” it would be better to start a nuclear war
