Nice job - Customer Service Representative Maximus Employee Review

3.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Dealing with healthcare was easy. I enjoy enrolling customers and helping them throughout their application.

Cons

Sometimes the customer can be quite frustrating, which can lead to a lot of other unsatisfactory results

Explore other reviews about Maximus

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, opportunities for growth

Cons

Some ambiguity and high change rates

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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