Hard work - Customer Service Representative Maximus Employee Review

3.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff Quarterly Bonuses

Cons

Can get draining Mental and verbal abuse from customers

Explore other reviews about Maximus

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Family oriented Flexibility Work/Home life

Cons

Nothing really, it's a really great company

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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