Q: What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

Question 1

Is Maximus a good company to work for?

Accepted Answer

Maximus has an overall rating of 3.1 out of 5, based on over 6,152 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator, Project Manager and Quality Assurance Analyst.

Question 2

Does Maximus pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Maximus?

Accepted Answer

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

Question 4

What are the top reviewed jobs at Maximus?

Accepted Answer

Customer Service Representative (756), Customer Service Representative (CSR) (487), Employment Advisor (100), Call Center Representative (83), Supervisor (83), Eligibility Specialist (69), Manager (58), Case Manager (51), Call Center Supervisor (48), Quality Analyst (47), Functional Assessor (43), Project Manager (37), Customer Service (CSR) (36), Business Analyst (32), Operations Supervisor (32)

Question 5

What are the pros of working at Maximus according to real employee reviews?

Accepted Answer

"The pay is good and that's about it but this system request 20 words." ((in 510 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 308 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 249 reviews)); "Work from home it is great" ((in 225 reviews)); "Coworkers were great" ((in 92 reviews))

Question 6

What are the cons of working at Maximus according to real employee reviews?

Accepted Answer

"There's no training and knowledge is limited to single individuals." ((in 157 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 154 reviews)); "Manager who is the epitome of a bad manager." ((in 105 reviews)); "Poor Upper management + revolving door" ((in 72 reviews)); "The communication is poor and the regard for the people is very low." ((in 54 reviews))

Question 7

What are employees saying about Maximus layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

Question 8

What are the top reviewed Maximus locations?

Accepted Answer

New York, Albany, Reston, Houston, Austin, Rochester, San Antonio, Phoenix, Folsom, Tampa, Jacksonville, Washington, Brownsville, Lawrence, Hattiesburg, Riverview, Boise, Chester, Chicago, Boston, Atlanta, Richmond, Indianapolis, Athens, Tysons Corner, Edinburg, Denver, Baltimore, McLean, Pittsford

Maximus

High stress and low pay - Customer Service Representative (CSR) Maximus Employee Review

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