Decent pay but high turnover and instability - Customer Service Representative Dual Medicare, Marketplace Maximus Employee Review

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, clean building, close drive.

Cons

Our seats were always changing. People always getting fired for little things. They would hire A LOT of people for open enrollment, and then fire most of them 4-6 months later.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Cons

Just basically that it’s corporate and there’s a chain of title

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