Easy calls but poor training and sudden layoffs - Customer Service Representative Maximus Employee Review

Users say... "good pay and you get to learn about federal contracts and all the red tapes that come with it." "Benefits are good and the determining factor in continuing at the company" "Still some great people that work there but most of the good ones left when Maximus bought the company." "Remote work from home smh" "Good salary with quarterly bonuses based on work performance and manager review." 

Users say... "Poor training and organising schedule" "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." "Manager who is the epitome of a bad manager." "Poor Upper management + revolving door" "PTO is the only thing you get no other time off if you take it without PTO you can get written up."