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      Maximus

      Engaged Employer

      Maximus reviews

      Customer service rep - Customer Service Representative Maximus Employee Review

      3.0
      Aug 27, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting to help customers with their health insurance

      Cons

      Some of the supervisors micromanage you. My last quality control person also did not give very constructive feedback and would take away points on my calls for nit picky things . The overall attitude of the place is that's it's just a paycheck and not about actually helping people

      Explore other reviews about Maximus

      5.0
      Jul 3, 2026
      Business and outreach coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

      Cons

      Just basically that it’s corporate and there’s a chain of title

      3.0
      Jul 8, 2026
      Medical records bookmarker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Incentives and unlimited OT

      Cons

      Laid off out of no where, the entire Medical Records Department

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