If you want to become dead inside, have increased anxiety and lose all sanity. This jobs is for you - Customer Service Representative Maximus Employee Review

1.0
Mar 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Nothing. Absolutely nothing. I only worked here for the money.

Cons

No work/life/family balance. It's either them, or you're fired. You're constantly verbally abused by customers daily.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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