Great company to work - Senior Customer Service Representative (CSR III) Maximus Employee Review

5.0
Nov 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Everyone is supportive and friendly. The pay is not bad

Cons

The customers can be brutal sometimes

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Maximus Response
5y
Thank you for taking the time to post a review and share your experience. We're glad to hear you enjoyed your position. Customer service can be both a rewarding and challenging experience and we appreciate the support you provided to our customers. If you have any suggestions for ways we can improve, please send us an email at feedback@maximus.com.

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Incentives and unlimited OT

Cons

Laid off out of no where, the entire Medical Records Department

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