Not Bad - Customer Service Representative Maximus Employee Review

4.0
Mar 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Environment is very friendly, supervisors and management (including upper management) are approachable and very attentive to reps. would recommend if this type of job is for you.

Cons

Recent late schedules leave little to no time to live a normal life. Strict policies leave no room for error.

Explore other reviews about Maximus

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Family oriented Flexibility Work/Home life

Cons

Nothing really, it's a really great company

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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