Pros
In this economy, pays better than most jobs that do not require a college education. Supervisors and Managers are nice people but at the end of the day it's policy, policy, policy, and you as a person is not really taken into consideration.
Cons
Although pay is better than some companies pay people with no higher education, they are still not paying cost of living. They do not increase compensation for those who have a degree. Benefits are terrible. This company has a contract with the state to handle the health plans for consumers receiving Medicaid, yet they do not offer HMO's to their employees. Only PPO's with high premiums and deductibles even just to see your providers. No vacation, sick or personal time. You accrue about 5 hrs every pay period and you must use this time for everything. You are not allowed to take the day without pay, you must have a serious situation and you must provide documentation or you may be reprimanded or terminated.