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      Maximus

      Engaged Employer

      Maximus reviews

      Pros and Cons - Customer Service Representative (CSR) Maximus Employee Review

      2.0
      Mar 13, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good dental insurance for employees

      Cons

      Room for advancement is based on who you know and not on your professional experience or knowledge

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      Maximus Response
      4y
      We appreciate that you took the time to post a review and are pleased that our benefits package is a positive aspect of your employment. If you have any additional suggestions on how we can continue to improve our employees' experience, please reach out to us at feedback@maximus.com. All messages are treated confidentially.

      Explore other reviews about Maximus

      5.0
      May 25, 2026
      Sr administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Benefits Family oriented Flexibility Work/Home life

      Cons

      Nothing really, it's a really great company

      3.0
      Jul 14, 2026
      Fin proc clerk iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid Holidays, a good amount of sick pto and regular pto.

      Cons

      They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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