Customer Service - Customer Service Representative Maximus Employee Review

1.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

401K, Free Coffee, Tea and Hot Cocoa

Cons

Poor supervisor, poor team lead. Thinking about working here......run as fast as you can in the opposite direction - AWAY. Not sure if its legal in labor laws, but it sure is unpleasant and insenitive to have employees who are working their last 90 days after being laid off while the organization is transferring in and training other employees to do the job.

Explore other reviews about Maximus

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Family oriented Flexibility Work/Home life

Cons

Nothing really, it's a really great company

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

See reviews by: Helpful|Rating|Date|All