Customer Service Representative - Call Center Representative Maximus Employee Review

2.0
Jun 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Downtown view. Very close to public transportation. Wonderful co-workers.

Cons

No breaks on busy days. Cut hours. No paid holidays. No overtime. If you're logged off of your phone for more than 5 minutes you can receive an occurrence. Mangers who don't want to do their job. Very stressful environment.

Explore other reviews about Maximus

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Family oriented Flexibility Work/Home life

Cons

Nothing really, it's a really great company

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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