Started rough - love my job now - Outreach Counselor Maximus Employee Review

4.0
Dec 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good money, pleasant co-workers and supervisors. Flexibility and freedom as well, in my position. Also have the feeling at the end of the day that regardless of any turmoil, I am ultimately helping people with their lives.

Cons

More communication is needed on the upper levels down to the lower workers. This also includes organization. The company obviously doesn't realize how much money and time it would save if it would review of how information is passed down through the levels and find some way to expedite this. Any issue that occurs between clientelle and employee is mostly due to miscommunication, of which is not the employee's error.

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Cons

Just basically that it’s corporate and there’s a chain of title

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