Almost wish I stayed - Customer Service Representative (CSR) Maximus Employee Review

4.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

-good pay -straight forward -relatively easy work

Cons

-hard to be told we can't do anything for struggling callers -overly strict with the amount of bathroom breaks allowed -depended a lot on the manager you ended up with

Explore other reviews about Maximus

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, opportunities for growth

Cons

Some ambiguity and high change rates

3.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, that is only pros

Cons

Low income, no opportunity for growth, rare have chance to switch shift

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