The stress is deadly, HR is not your friend and good luck getting worker’s compensation if your injured - Customer Care Representative (CCR) Maximus Employee Review

1.0
Jan 1, 2025
Recommend
CEO approval
Business Outlook

Pros

You can train and work from that part was pretty cool!

Cons

The pay is too low considering the amount of work and abuse you take from the clients! Very stressful!!!!! Constant QA & QC, the team designated to help you has a God complex. They forget they were new once too and can be very disrespectful when they try to “help you”. I was inured while working here and all I can say is good luck trying to get worker’s compensation. Oh and I was fired from here because I was out due to rehabilitating and recovering from my injuries and they told the unemployment office that I quit when I have a recording of the HR admitting that I was fired.

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy calls, extra incentive for healthcare

Cons

poor and rushed training. Laid off out of no where because they overhired.

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